VirtuCasa Privacy Policy

Effective Date: July 23, 2025
Last Updated: July 23, 2025

1. Scope of Policy

1.1 This Policy applies to all user information collected through VirtuCasa.com (“the Platform”), including:

  • Transaction data for Our Offered products
  • Browsing and purchase records of third-party supplier goods
  • Compliance-related information (e.g., IP location, payment methods)

2. Types of Information Collected

2.1 Essential Information

  • Account details: Name, email, country of registration
  • Transaction data: Shipping address, payment currency (automatically recorded as USD/USDT based on IP region)
  • Device data: IP address, device ID (for enforcing regional payment restrictions)

2.2 Third-Party Supplier Data

  • The Platform does not directly collect financial information (e.g., credit card numbers) processed by third-party suppliers

3. Purposes of Data Processing

3.1 Core Uses:

  • Enforcing regional compliance (e.g., blocking cryptocurrency payments from Mainland China IPs)
  • Identity verification to prevent circumvention tactics (IP switching, account impersonation)
  • Order fulfillment services for third-party suppliers (excluding user payment details)

3.2 Legal Basis:

  • Compliance with tax and payment obligations under Sections 3-5 of the User Agreement

4. Third-Party Data Sharing

4.1 Mandatory Sharing Scenarios

Recipient TypeData SharedPurpose
Third-Party SuppliersOrder ID, shipping addressDelivery & customer service
Regulatory AuthoritiesTransaction logs, IP geolocationAnti-money laundering & tax audits

4.2 Prohibited Shares

  • User cryptocurrency private keys (never collected by the Platform)
  • Proxy server data used for technical circumvention

5. Regional Compliance Clauses

5.1 Special Provisions for Mainland China Users

  • System automatically logs and archives IP locations to regulatory backup systems
  • Detected USDT payment attempts immediately terminate transactions and freeze accounts

5.2 Cryptocurrency User Declaration

  • USDT transactions only record public wallet addresses and TX hashes without identity linkage

6. User Rights & Obligations

6.1 Exercisable Rights:

  • Request access to IP logs and payment monitoring records
  • Delete non-essential personal data (without affecting compliance-related retention)

6.2 Prohibited Actions:

  • Demand deletion of IP histories used for anti-circumvention
  • Refuse verification data required for regional payment compliance

7. Data Retention Policy

7.1 Retention Periods:

Data TypeRetention PeriodLegal Basis
IP access logs1 years post-transactionAML compliance
Cryptocurrency TX hashesPermanentlyCross-border tax reporting
Third-party order records1 years post-transactionService fee reconciliation

8. Disclaimer of Liability

8.1 The Platform is not responsible for:

  • Compliance risks caused by user VPN/IP masking obstructing data collection
  • Third-party supplier misuse of user shipping addresses
  • Data transmission failures due to force majeure (e.g., sudden regulatory changes)

9. Policy Updates

9.1 Modification Notices:

  • Material changes (e.g., new data categories) require 30-day email notice
  • Routine updates take immediate effect with website date markings

9.2 Continued use constitutes acceptance of revised terms

Notice: This Policy supplements the VirtuCasa User Agreement. In case of conflict, the Agreement prevails.
User Acknowledgment: Registration or first transaction signifies full acceptance.

VirtuCasa Data Protection Office

dataprotection@virtucasa.com | VirtuCasa.com

VirtuCasa 隱私政策

生效日期： 2025年7月23日
最後更新： 2025年7月23日

一、政策適用範圍

1.1 本政策適用於透過 VirtuCasa.com（下稱「本平台」）收集的所有用戶資訊，包括：

  • 自營商品（Our Offered）交易數據
  • 第三方供應商商品瀏覽與交易記錄
  • IP位置、支付方式等合規監管所需資訊

二、資訊收集類型

2.1 必要資訊

  • 帳戶資料：姓名、電子郵件、註冊國別
  • 交易資訊：收貨地址、支付幣種（依IP區域自動記錄USD/USDT使用）
  • 設備數據：IP地址、裝置識別碼（用於執行地域支付限制）

2.2 第三方供應商相關

  • 本平台不直接收集第三方交易中的個人財務資訊（如信用卡號碼），該類數據由供應商自行處理

三、資訊使用目的

3.1 核心用途：

  • 執行地域合規管控（如限制中國內地IP使用加密貨幣）
  • 驗證用戶身份以防範技術規避行為（IP切換、帳戶冒用）
  • 向第三方供應商提供訂單對接服務（不含用戶支付細節）

3.2 法律依據：

  • 履行《用戶協議》第3-5條規定的稅務與支付合規義務

四、第三方數據共享

4.1 強制共享場景

接收方類型共享內容目的
第三方供應商訂單號、收貨地址商品交付與售後服務
監管機構交易記錄、IP登錄地配合反洗錢及稅務稽查

4.2 禁止共享項

  • 用戶加密貨幣錢包私鑰（本平台從不收集該類數據）
  • 用戶用於技術規避的代理伺服器資訊

五、地域合規條款

5.1 中國內地用戶特別條款

  • 系統將自動記錄並上傳IP位置至監管備份系統
  • 檢測到USDT支付嘗試時立即終止交易並凍結帳戶

5.2 加密貨幣用戶聲明

  • USDT交易僅記錄公鑰地址與交易哈希值，不作身份關聯

六、用戶權利與義務

6.1 用戶可行使權利：

  • 查詢IP記錄及支付方式監控日誌
  • 刪除非必要個人資訊（不影響合規數據留存）

6.2 用戶禁止行為：

  • 要求刪除用於防範技術規避的IP歷史記錄
  • 拒絕提供支付地域合規所需的驗證資訊

七、數據保留政策

7.1 保留週期：

數據類型保留期限法律依據
IP登錄記錄交易後1年反洗錢合規要求
加密貨幣交易哈希值永久跨境稅務申報義務
第三方供應商訂單記錄交易後1年平台服務費清算

八、免責聲明

8.1 本平台不承擔責任情形：

  • 因用戶使用VPN/IP切換導致數據收集不全引發的合規風險
  • 第三方供應商濫用用戶收貨地址等行為
  • 不可抗力（如政府政策突變）導致的數據傳輸中斷

九、政策更新

9.1 修改通知方式：

  • 重大變更（如新增數據收集項）提前30日郵件公告
  • 常規更新即時生效並於網站標註更新日期

9.2 繼續使用服務視為接受修改後條款

提示： 本政策為《VirtuCasa用戶協議》補充文件，衝突條款以用戶協議為準。
用戶確認： 註冊或首次交易即代表接受本政策全部內容。

VirtuCasa 數據保護辦公室
dataprotection@virtucasa.com | VirtuCasa.com

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